Job Description

Job Description

Job Description

Salary: 18.00/hr.

At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8:00 pm to 8:00 am.

What We Offer:

• 
  Competitive hourly wages.
• 
  Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
• 
  A supportive team environment.
• 
  Employee benefits package which includes 401k Plan, vacation, holidays and more.

What We're Looking For:

Successful candidatesmust live in Florida, Indiana, North Carolina, Ohio, or South Carolinaonlyand possess their own computer equipment identified below to ensure compatibility with CDS software applications:

• 
  Laptop or desktop computer
• 
  Two monitors to allow for easy switching between multiple open apps
• 
  Windows 10/11 Pro (not Home or Home S Mode).
• 
  Processor Intel Core i5, i7, etc. Celeron processors are not recommended.
• 
  8GB Memory / RAM.
• 
  Hard Drive Size Minimum 128GB.
• 
  Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
• 
  Internet Speed Wired internet speed from internet provider needs to be 100 mbps
• 
  Chromebooks and Macs are not acceptable or compatible.

Your skills:

• 
  Excellent communication skills, both verbal and written
• 
  Strong problem-solving abilities and a customer-centric mindset
• 
  Ability to thrive in a fast-paced, dynamic environment
• 
  Previous call center customer service experience
• 
  High school diploma or equivalent

Apply today and take the first step towards an exciting career opportunity with CDS atjobs@cdsanswersforyou.com

Job Tags

Similar Jobs