VoIP Engineer Job at ClearanceJobs, Norfolk, VA

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  • ClearanceJobs
  • Norfolk, VA

Job Description

Voice Over Internet Protocol (VoIP) Engineer

Mantech seeks a motivated, career and customer-oriented Voice Over Internet Protocol (VoIP) Engineer to join our team in Norfolk, Virginia. This position is onsite. Responsibilities include, but are not limited to:

  • Design, configure, and deploy Cisco Collaboration solutions, including Unified Communications Manager (CUCM), Unity Connection, and Cisco IM & Presence
  • Develop and implement VoIP network architectures that meet DoD and Navy standards
  • Integrate VoIP systems with existing network infrastructure and ensure interoperability with other communication systems
  • Perform regular maintenance, updates, and patches to VoIP systems to ensure optimal performance and security
  • Troubleshoot and resolve VoIP-related issues, including call quality, connectivity, and configuration problems
  • Provide technical support and training to end-users and IT staff on VoIP systems and features
  • Ensure Collaboration systems comply with DoD security protocols and Navy-specific communication requirements
  • Implement and maintain security measures, including encryption, access controls, and monitoring, to protect Collaboration communications
  • Conduct regular security assessments and audits to identify and mitigate vulnerabilities
  • Create and maintain detailed documentation of Collaboration system configurations, network diagrams, and standard operating procedures
  • Generate reports on Collaboration system performance, usage, and security incidents
  • Collaborate with other IT teams to ensure seamless integration and operation of VoIP systems

Minimum Qualifications:

  • High School Diploma or equivalent
  • 5+ years of experience in VoIP engineering, with a focus on Cisco voice technologies
  • Experience with designing, implementing, and maintaining Cisco VoIP solutions
  • In-depth knowledge/experience of Cisco Unified Communications Manager (CUCM), Unity Connection, Cisco IM & Presence, and related technologies
  • Strong understanding of VoIP protocols (SIP, H.323, MGCP) and network protocols (TCP/IP, QoS)
  • Familiarity with DoD security protocols and Navy-specific communication requirements
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills

Preferred Qualifications:

  • Experience working in a DoD or Navy environment is highly preferred

Clearance Requirements:

  • US Citizenship and an active Secret clearance

Physical Requirements:

  • Must be able to remain in a stationary position 50%
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Up to 25% travel or as needed.

Job Tags

Work at office,

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