Salon Receptionist Job at Alexander Safar Salon, Boston, MA

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  • Alexander Safar Salon
  • Boston, MA

Job Description

Salon Receptionist at Luxury Hair Salon Job Description Looking for someone who is passionate about delivering exceptional customer service and can thrive in a fast-paced, luxurious environment. As Front Desk Receptionist at our prestigious luxury hair salon, you are the first point of contact for our esteemed clients, and you'll play a crucial role in providing a warm welcome and ensuring a seamless salon experience for every guest. Responsibilities Provide outstanding customer service with a friendly and professional demeanor. Greet and welcome clients, making them feel valued and comfortable throughout their visit. Manage the daily flow of the salon, ensuring smooth operations and maintaining a high level of efficiency. Offer and prepare a variety of beverages for clients. Handle appointment bookings over the phone and in-person, ensuring accuracy and attention to detail. Assist clients with appointment changes and address any questions or concerns over the phone. Process client payments and maintain a secure and organized payment system. Troubleshoot computer and sales Point-of-Sale (POS) issues to ensure a seamless checkout process. Uphold cleanliness standards to ensure a spotless and inviting work area. Learn and become proficient in the high-end hair products carried by the salon. Familiarize yourself with the range of services provided by the salon to effectively address client inquiries. Requirements Flexibility to work mornings, afternoons, and Saturdays (a must). A keen sense of fashion and a presentable appearance to align with the salon's upscale image. Experience in a fast-paced environment, preferably in a customer-facing role. Exceptional communication skills to engage with clients and colleagues effectively. Preferred candidate should have graduated from high school. Prior experience in the salon or beauty industry is a bonus, but not mandatory. Joining our team means being a part of a dedicated group of professionals who are committed to excellence. We offer a dynamic and vibrant work environment, opportunities for growth, and exposure to the latest trends in the beauty industry. If you are enthusiastic, driven, and committed to delivering a premium customer experience, we can't wait to hear from you! To apply, please submit your updated resume, a cover letter outlining your relevant skills and experience, and your availability. #J-18808-Ljbffr Alexander Safar Salon

Job Tags

Day shift, Saturday,

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