Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

bjVseXFoSE80MHREV09ySWNaR1Qvc282bHc9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Valiant Integrated Services

Disaster Management and Humanitarian Assistance Advisor Job at Valiant Integrated Services

Disaster Management and Humanitarian Assistance Advisor Pay CompetitiveLocation: Pearl Harbor/HawaiiEmployment Type: Full-TimeJob Description Req#: 5000960102600Security Clearance SecretRegular/Temporary RegularPosition Description The incumbent will act as a subject... 

Kelly Services

Cost Accountant Job at Kelly Services

 ...best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Cost Accountant to work at a premier pharmaceutical client in Rochester, NY. Let us help you grow at work and discover the next step in your... 

Serenity Adult Care Homes Inc

Direct Support Professional (DSP) Job at Serenity Adult Care Homes Inc

 ...of the people we serve. The heart of what we do is provide support and serve individuals with Intellectual and Developmental...  ...all ages. Starting pay is $15.00. Responsibilities - *Direct Support Professional Job Responsibilities* Direct Support Professionals/Care... 

Epaga Home Care

Private Duty Nursing RN Job at Epaga Home Care

 ...Description Job Description Seeking part time, flexible, skilled Private Duty Nurse for care of 100% dependent, non-verbal young adult.Tasks...  ...QUALIFICATIONS: Montana or Compact State Nursing License (RN) Ability to communicate effectively both orally and written.... 

Compose.ly

Freelance Writer Job at Compose.ly

 ...Objective Support the relaunch of FreelanceWriting.com as a dual-purpose site that serves both writers and marketers seeking to hire freelance talent, through high-converting, SEO-informed website content. Profile Overview We are seeking a seasoned website and...