Live Chat Representative Job at TEC accutite, South San Francisco, CA

bnAxM3F4Zk82VTVFVys3TmVaZVI5c013a3c9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Axel Design and Project Ltd.

Painter Job at Axel Design and Project Ltd.

 ...detail-oriented Painter to join our team. The ideal candidate will have experience with residential, commercial, or industrial painting projects, and take pride in delivering high-quality finishes. You will be responsible for surface preparation, application of paint... 

Albuquerque Public Schools

ABQ Youth Organizer Job at Albuquerque Public Schools

 ...developing wellness, consciousness, and skills to be lifelong organizers and activists. This position will support programs, curated specifically...  ...strong strategic relationships to maximize connection and community-building. Working and Physical Conditions/Onboarding... 

SupportFinity

Associate Director, Global Event Operations (Washington) Job at SupportFinity

 ...Institute is seeking an experienced and detail-oriented Associate Director, Global Event Operations to oversee the planning and execution...  ...opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity,... 

System One

Senior Plant Controls Engineer, Nuclear Job at System One

 ...Job Title: Senior Plant Controls Engineer (I&C Non-Safety) Remote Work Model 12-month Contract Position Overview: We are seeking...  ...drawings. Conduct engineering evaluations in compliance with nuclear codes, standards, and licensing regulations, ensuring the... 

Global Connect Technologies

Embedded Audio Engineer Job at Global Connect Technologies

 ...Job Description The Embedded Firmware Engineer is a detail-oriented team player responsible for designing and developing firmware for professional-grade audio amplifiers and related accessories. Strong communication skills are essential, as the position involves collaboration...