Job Description

Job Description

Job Description

Salary: 14.00

Summary: The Domestic Violence Victim Advocate will provide residential and non-residential advocacy services to survivors of domestic violence through the Domestic Violence Assistance Program.

Shift hours: 2nd and 3rd Shifts available

Supervisory Responsibility: No

Duties and Responsibilities:

• Provide trauma-informed services to survivors of domestic violence abuse and their families including support, advocacy, crisis intervention, safety planning, referrals, and in-takes.
• Consistently follow and uphold the program policy and procedures.
• Provide conflict management.
• Take appropriate steps to handle crisis and emergency situations with the goal of maintaining the safety of all staff and survivors.
• Provide follow-up services to all clients.
• Become familiar with all community resources to make appropriate referrals.
• Maintain client files, agency files, data, forms, and other record keeping as required.
• Complete all required paperwork and enter it into the client record database in a timely manner.
• Adhere to agency policies and procedures, including strict adherence to DV program confidentiality policies and code of ethics.
• Attend and actively participate in agency meetings as required.
• Commit to the mission, vision, and values of the organization and DV program.
• Understanding of domestic violence and program best practices.
• Ability to work with diverse populations.
• Ability to interact sensitively with traumatized populations and to handle crisis appropriately.
• Maintain day-to-day operations at the shelter.
• Work collaboratively with the Case Manager and other program partners to ensure survivors are accessing needed resources.
• Support survivors with residential needs such as cleaning, cooking meals, and assisting with children as needed.
• Consistently maintain a home environment that is both free from hazards and well-maintained through regular cleaning practices, including removing dirt, dust, clutter, while also addressing potential safety concerns.
• Inform Program Manager of needs of the residence, work orders, and supply orders.
• Provide information about survivor compensation programs and safe at home application assistance.
• All other duties as assigned.

Skills/Abilities:

• Strong computer skills
• Ability to work independently and part of a team
• Excellent written and communication skills
• Excellent problem-solving skills
• Ability to adapt to a changing environment
• Ability to maintain professionalism and demonstrate professional boundaries.
• Strong attention to detail
• Sensitive to the issues of domestic violence survivors and their children.

Education/Experience:

• High School Diploma or equivalent (required)
• Associates degree in related fields and/or professional certification in social services, mental health, substance abuse (preferred)
• One years experience working in social services especially with victims of violence and/or trauma survivors (preferred)
• Proficiency in Microsoft office suite

Physical/Employment Requirements:

• Pass pre-employment screenings
• Ability to lift-up to 40lbs, stand, and sit
• Must have reliable transportation, and insurable under agency insurance policy.

EEO

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