Job Description
Job Title: Customer Service Representative – Insurance (Training Provided)
Location: INVER GROVE HEIGHTS, MN
Employment Type: Full-Time
Start Your Career with a Company That Invests in You. Join a high-performing State Farm agency where we put people first—our customers and our team. We're hiring a friendly, organized, and customer-focused Customer Service Representative to deliver an exceptional experience to every client, every time.
What We Offer:
Competitive base salary plus unlimited commission potential
Paid time off (vacation, personal, and sick days)
Retirement plan with employer match
Licensing fully paid (Auto, Home, Life, Health)
Continuing education covered
Ongoing training and mentorship
Opportunities to grow and advance in the agency
Job Responsibilities:
Provide excellent service via phone, email, and in-person communication
Answer customer questions about coverage, billing, claims, and policy changes
Identify opportunities to enhance client satisfaction and build loyalty
Follow up with clients and maintain detailed records of all interactions
Help customers understand insurance options and assist with updates and claims
Qualifications:
Strong communication and problem-solving skills
Friendly, patient, and professional demeanor
Ability to multi-task and stay organized in a fast-paced environment
Team player with a strong work ethic
Must obtain Property & Casualty and Life & Health licenses (we cover the cost)
No insurance experience needed—we provide full training and licensing support for the right candidate.
Apply today and begin a career in customer service that offers growth, stability, and a path to advancement.
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