Call Center Representative Job at Russell Tobin, Columbus, OH

bnA1L3JCZk42RWxHV08vS2VaYVQvTWs5a2c9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Description

Job Title: Customer Support Representative / Account Representative - Sr

Location: Columbus, OH

Pay Rate: $19/hour

Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely

In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections.

Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote, giving you the perfect balance of flexibility and collaboration.

We’re seeking motivated, client-focused professionals to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service for financial services and account management needs.

Responsibilities:

Handle a high volume of inbound calls.

Assist clients with Cash Management products, online/mobile access, and general inquiries.

Deliver top-tier customer service while meeting performance metrics.

Learn and adapt quickly to new tools and processes.

Work collaboratively with teammates to ensure client satisfaction.

Qualifications:

Customer service or call center experience .

Strong communication, multitasking, and problem-solving skills.

Comfortable with digital tools and multiple systems.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Work at office, Remote work,

Similar Jobs

The Social Station

Calling all College Students - Social Media Specialist Job at The Social Station

Job Description Job Description Looking for the perfect summer job, or a job you can work while still in school? Apply to join The Social Station's team of Social Media Specialists! Get real job experience at a tech company in The Lehigh Valley that will look great...

Aulani, A Disney Resort & Spa

Housekeeping Room Attendant - Full & Part Time, $31.23/Hour Job at Aulani, A Disney Resort & Spa

 ...interacting and helping guests Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment (~14 rooms/day) Typically works alone in guest rooms for most of the shift Preferred... 

Logan Bus Company

School Van Driver Job at Logan Bus Company

School Bus Driver - Salary: $20.40 - $35.05 per hour! STARTING VAN - $20.40 per hour STARTING BIG BUS - $23.50 per hour (WITH A BPS) Logan Bus Company & Affiliates have been in the student transportation industry for over fifty years and have achieved the reputation...

City National Bank

Corporate Banking Relationship Manager Sr - Not-For-Profit Job at City National Bank

 ...Corporate Banking Relationship Manager, youll serve as the primary advisor for a portfolio of high-value clients. Youll lead relationship...  ...strategy, drive new business development, and deliver tailored financial solutions that support your clients growth. This role is ideal... 

Cork & Pig Tavern

Server Job at Cork & Pig Tavern

 ...every one of our guests, and a healthy and nurturing environment for each and every team member who joins us in our endeavor. As a server at Cork & Pig Tavern, you can expect a supportive environment where you can strive for excellence, serving elevated and delectable...